Automotive product manager with a rare blend of hands-on engineering, Voice of Customer research, and digital product strategy. I translate customer needs and market data into clearly defined product roadmaps — helping global OEMs build connected experiences that grow better over time.
"EV owners are telling J.D. Power exactly what they need: reliable performance and connectivity to interact with their vehicles. Top-performing apps deliver fast, consistent remote controls and have desired features. However, most other apps are still closing that gap."
"Connectivity and speed continue to be the most significant challenges for ICE vehicle apps. Owners want apps that work seamlessly every time, with core features that are easy to access and perform reliably."
"Automakers have made improvements in app features, improved response times and fixed connectivity gaps but, to improve customer satisfaction, they need to deliver core features that perform reliably."
Engineering credibility that most product strategists don't have — built at the intersection of aerodynamics, vehicle systems, and one of the most complex OEM integrations in automotive history.
Open to consulting engagements, speaking opportunities, and strategic partnerships in automotive, EV, and connected vehicle research.